Privacy Policy

Introduction

At Paripurnananda, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or use our services, including online pooja bookings, astrology consultations, temple profiles, live chat features, and membership services. By using our platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for an account or membership.
• Book pooja services or astrology consultations.
• Participate in our Social Wall or live chat features.
• Subscribe to our newsletter or email updates.
• Contact us for support or inquiries.

The personal information we collect may include:

• Full name
• Email address
• Phone number
• Date of birth
• Gender
• Address
• Payment details (e.g., credit/debit card information)

1.2 Non-Personal Information

We may automatically collect non-personal information when you access our website, such as:

• Browser type and version
• IP address
• Device type
• Operating system
• Website usage data (e.g., pages visited, time spent on the website)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to provide, improve, and personalize our services. Specifically, we may use your information for the following purposes:

2.1 Service Delivery

• To process and manage bookings for pooja services, astrology consultations, or other offerings.
• To provide personalized horoscope readings and recommendations.
• To send confirmations, notifications, or updates related to your bookings or subscriptions.

2.2 Communication

• To respond to your inquiries and provide customer support.
• To send newsletters, promotional materials, or service updates if you have opted in to receive them.

2.3 Personalization

• To tailor your experience based on your preferences, including horoscope predictions, recommended pooja packages, or relevant temple profiles.

2.4 Analytics and Improvements

• To monitor website performance and usage trends.
• To enhance and optimize our website and services.

2.5 Legal and Security Purposes

• To comply with legal obligations and enforce our Terms & Conditions.
• To protect against fraudulent or unauthorized activities.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, or email marketing services.

3.2 Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.

3.4 Community Interactions

Content you post on the Social Wall or other public sections of our platform (e.g., discussions, comments, shared experiences) may be visible to other users.

4. Data Storage and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission.
• Firewalls and regular security audits.
• Restricted access to personal information on a need-to-know basis.

While we strive to protect your information, no method of transmission or storage is 100% secure. You acknowledge that you use our services at your own risk.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Analyze website performance and usage.
• Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

6.1 Access and Correction

• You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

6.2 Data Portability

• You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

6.3 Deletion

• You may request the deletion of your personal information, subject to any legal or contractual obligations.

6.4 Opt-Out

• You can opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or by contacting us directly.

6.5 Restriction of Processing

• You may request that we limit the processing of your data in certain circumstances, such as if you contest the accuracy of the data.

To exercise any of these rights, please contact us at support@paripurnananda.com.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

8. International Users

If you are accessing our website from outside of our operating country, please note that your information will be transferred to, stored, and processed in the country where we operate. By using our services, you consent to such transfer.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:

• Email: info@paripurnananda.com
• Phone: +91 9581315000 
• Address: H. NO 9-856, YSR COLONY, BOLLARAM, MEDAK, R.C.PURAM, TELANGANA, INDIA, 502325

By using Paripurnananda, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We value your trust and are dedicated to ensuring the confidentiality and security of your personal information.